The hospitality industry in Nigeria is faced with a shortage of qualified personnel with the requisite skills to carry out their job functions to meet the high-quality standard required in a fast growing and highly competitive industry. As a people centric establishment, we have identified that training is, therefore, an important strategy for providing customer satisfaction, addressing staff turnover and retention, working towards creating staff loyalty, and aligning their interests with those of the Owner.
We have a wide network of contacts in the industry who with our team have developed an efficient framework for sourcing, identifying and acquiring top notch experienced and fresh talent in the industry.
We provide a comprehensive training solution that will ensure consistent and sustainable best practices in the workplace by your employees. This is achieved by putting together an experienced Specialist Team with industry gurus in various departments depending on the needs of each facility to train and mentor the staff in every aspect of the operations focusing on soft skills as well as core technical operational skills that will deliver a world class hospitality service at all times.